Comments for Designing and Leading Instantly Responsive Organizations

Comment on What’s In a Social Business Strategy? by kpearlson

kpearlson — Wed, 16 Dec 2009 05:49:47 +0000

You bring up a few really important points here, Ted. The transaction cost view you describe (the cost of communication decreases, so the cost of reaching the whole market is now reasonable) is a valid perspective. This is exactly why we are having these discussions now. I agree: the technologies have enabled us to do business differently.

However, the value of the options that these new technologies, and their corresponding low price-points, have enabled goes far beyond facilitating the things we have always done. The discontinuous change function we are experiencing with the social business model has enabled new things to do, not just new ways to do the old things. Thanks for helping me clarify that point!

Comment on What’s In a Social Business Strategy? by Ted Shelton

Ted Shelton — Wed, 16 Dec 2009 05:36:53 +0000

The list is I think partial but a good starting point for what I have been calling “social technologies” — the best summary I have heard though on this topic is Yochai Benkler speaking at TED. I won’t get this exactly right but he says something along the lines of —

Historically one of the largest expenses in business is the cost of collaboration and the largest input into that is the cost of communication. These technologies drop the cost of communication through the floor, dramatically changing what is possible when people work together.

Focusing on the technology is, I think, the wrong way round. These technologies emerge from the existing business process requirements that we have, — the reduction in the cost of communications made possible by the Internet changes what is possible within those processes, which then generates the requirements for new tools.

But the way to convince businesses to adopt them is to show how they merely facilitate the things we always intended to do in our businesses but had to find proxies for because of those costs.

Product development is a good example – why run surveys and focus groups? Because that is all we could afford. Now we can actually talk to the whole market about what they want…

Comment on United Airlines Incident all over the Social Media space by What’s In a Social Business Strategy? « Designing and Leading Instantly Responsive Organizations

Fri, 13 Nov 2009 23:58:05 +0000

[...] structure to create content that directly and significantly affects the company. Witness how one individual created a storm for United Airlines, or where a group of individuals convinced Facebook to reverse a business [...]

Comment on United Airlines Incident all over the Social Media space by What Makes a Social Business? « Designing and Leading Instantly Responsive Organizations

Fri, 13 Nov 2009 23:56:34 +0000

Comment on CIOs Must Lead the Adoption of Enterprise 2.0/Web 2.0 (And They Can!) by Anjuan Simmons

Anjuan Simmons — Thu, 12 Nov 2009 01:12:32 +0000

Keri,
This post had me saying, “Amen!”, and “Yes!” over and over again! I think that so many CIOs and IT organizations are unprepared to even think about how fundamentally business is changing in light of enterprise 2.0. I’m glad you’re out there leading the charge and helping them see this brave new world.

Comment on United Airlines Incident all over the Social Media space by CIOs Must Lead the Adoption of Enterprise 2.0/Web 2.0 (And They Can!) « Designing and Leading Instantly Responsive Organizations

Sat, 26 Sep 2009 05:58:56 +0000

[...] looked at the risks associated with not being aware and not having a plan. United Hates Guitars provided a great case for discussion. We then turned the spotlight on their organization. We [...]

Comment on Motivational DNA: What Motivates You? by abbey mccoy-dickinson

abbey mccoy-dickinson — Sun, 30 Aug 2009 21:02:31 +0000

it sounds very intersting

Comment on FedEx, Ketchum and a VP illustrate speed and impact of twitter by Mike

Mike — Sun, 01 Mar 2009 15:29:05 +0000

Just passing by.Btw, your website have great content!

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Making Money $150 An Hour

Comment on Motivational DNA: What Motivates You? by Tamara Lowe

Tamara Lowe — Fri, 05 Dec 2008 00:58:22 +0000

Thanks so much for attending the event! We’re so pleased that you were able to be a part! Thank you too for blogging about the concepts from my book, Get Motivated! We’re excited that we’ve just gotten our first review back from Publishers Weekly– and it was fantastic! Please continue to spread the word about the book because all the proceeds are going to 36 childrens charities, including World Vision, Compassion International and Toys for Tots.

Comment on About by McGee’s Musings : Pay it Forward on LinkedIn

McGee’s Musings : Pay it Forward on LinkedIn — Mon, 27 Oct 2008 20:46:54 +0000

[...] fit this into my schedule for the day. This comes to my by way of my long-time friend and colleague Keri Pearlson (who might get one of those recommendations). My dear friend and Enterprise 2.0 Evangelista, Susan [...]